Important information when placing your order:
You must chose an order collection/delivery date and time when placing your order. If you fail to do this the system will not allow you to complete your order. You are required to allow a full 48 hours when choosing your date and time - but please do not include weekends as I do not cook on weekends but may still deliver. (Please enquire about delivery/collection on weekends prior to ordering to avoid any disappointment.) Pick up can still be arranged at convenient times between 7am and 10pm most weekdays and can be arranged on weekends to suit us both. The cut off time each day is mid-day so orders placed after this time will carry over to the next day. If you have any issues please contact me by using the "Do you need help" button at the bottom of this page.
Allergen/Intolerance Policy:
Please be aware that all our meals/desserts are produced in the same kitchen area and may contain allergens. This includes but is not restricted to nuts, wheat , eggs & dairy products. If you are aware of any allergies and intolerances you may have then please let us know prior to ordering.
Our Privacy Policy:
We do not store credit card details nor do we share information with any third parties
Delivery Information:
We try to do certain areas on certain days/nights. Mondays we cover Dalton, Rawmarsh, Thrybergh, Sunnyside, Herringthorpe, Wickersley, Maltby.
Wednesday/Friday we cover Rawmarsh, Wath, Swinton, Kilnhurst, Brampton.
Please enquire for other areas.
Delivery will be made no less than 48 hours after ordering unless this has been agreed prior to ordering. Orders must be placed before mid-day or will be carried over to the next working day.
Deliveries will always take place on weekday evenings unless special arrangements have been made.
Cancellation Policy:
Once in a while things don't go to plan and The Fakeaway Cafe understands this. We do not charge you for cancelling your order but we do ask that you give us plenty of notice if you want to delay delivery/collection or cancel altogether. We make your orders exclusively for you and meals are prepared ready for freezing 24 hours prior to collection .
Recycling Policy:
In an effort to cut down on plastic waste I would like to request that my customers reuse or return their plastic cartons. Thank you. .